Account Director - Corporate
WTW · Sydney, New South Wales, AU
The Role As an Account Director, you will lead a portfolio of clients, ensuring their risk management and insurance broking needs are effectively addressed....
Job description
The Role As an Account Director, you will lead a portfolio of clients, ensuring their risk management and insurance broking needs are effectively addressed. Your responsibilities include nurturing client relationships, driving new business, and contributing to portfolio growth. You will also manage a small team, meet corporate growth objectives, and deliver senior-level client service. Key responsibilities include: Provide leadership and oversight to a small team, ensuring high-quality service delivery and portfolio growth. Implement and regularly review client service delivery, including holistic discussions on risk and retention strategies and multi-tier client engagement for qualifying accounts Obtain formal annual client feedback for all qualifying accounts Leverage WTW best practices to enhance team performance Represent the client voice internally to guide decisions on processes, approach, and strategic direction Ensure every client has an agreed service plan, with full implementation by client advocates Proactively meet annual new business targets Contribute to new business initiatives and major projects supporting team growth Maintain and develop strong relationships with i...