Furniture Operations Supervisor
Staples · Port Coquitlam, British Columbia, CA
Some of what you will do: Supervises, quotes and schedules furniture installations/delivery activities serving Staples customers within a specific geographic...
Job description
Some of what you will do: Supervises, quotes and schedules furniture installations/delivery activities serving Staples customers within a specific geographical area. Responsible for supervising a team of furniture installers, warehouse and driver associates handling the day-to-day operations for contract and transactional orders for Staples customers. Specifically, You Will: - Oversees end‑to‑end furniture operations, including scheduling deliveries/installs, managing inventory, and coordinating with sales and transportation teams. - Leads, hires, trains, and evaluates furniture operations, delivery, and install teams while ensuring compliance with company policies and safety standards. - Manages third‑party installers and vendors, including performance evaluations, invoice processing, and accurate weekly/monthly financial reporting. - Ensures strong safety leadership through incident investigation, coaching, and promoting safe work practices. - Resolves customer inquiries, project issues, manufacturer discrepancies, and supports continuous improvement through KPI tracking. - Provides input into annual budgeting and oversees payroll signoff, time‑off approvals, and personnel docume...