IT Design Specialist
Gensler · Boston, Massachusetts, US
Your Role Are you an IT Specialist with a passion for design? As an IT Technician, you will support daily IT operations while also collaborating with our tea...
Job description
Your Role Are you an IT Specialist with a passion for design? As an IT Technician, you will support daily IT operations while also collaborating with our teams on creative and technical initiatives—including video production, marketing proposals, programming, graphics, and more. This hybrid role allows you to apply your technical expertise while contributing to innovative, design-driven projects across the firm. What You Will Do: - Communicate effectively with all levels of staff—from everyday users to senior leadership and Principals. - Identify and implement the most efficient solutions to reduce downtime and maintain productivity. - Provide first- and second‑level support for Windows and Mac systems, along with Microsoft 365 applications such as Outlook and Teams. - Install, maintain, and support desktops, laptops, printers, and peripherals across the regional IT environment. - Install and troubleshoot primary 2D/3D design tools including Revit, 3ds Max, SketchUp, Rhino, and Adobe Creative Cloud applications. - Produce videos and voice‑over content for internal and external use. - Apply experience in programming, AI tools, image creation, marketing‑related materials, and more -...