Senior Product Manager

Job description

Location: Atlanta, GA (Remote) Job Summary: Semtech/Sierra Wireless is seeking a Senior Product Manager, User Experience to own and advance the UX vision across our IoT Connected Services portfolio globally. This is a strategy-to-execution role for a UX leader who thinks in outcomes — reducing friction, accelerating revenue, and earning customer loyalty at every stage of the lifecycle. Reporting to the Vice President of IoT Connected Services, you will hold decision-making authority on NPS strategy and overall UX direction, owning the go-forward strategy from customer acquisition through solution orchestration. You will define UX strategy across multiple product lines, drive the end-to-end NPS program, and leverage AI-powered tools and in-product engagement to deliver intuitive experiences for a complex, global customer base — translating deep customer insight into roadmap decisions that drive measurable business impact. This role carries visibility to Senior Leadership through quarterly business and strategic reviews, with the opportunity to influence the direction of how customers experience IoT connectivity at a global scale. If you are passionate about shaping not just how cust...