Experience League Community Program Manager

Job description

The Opportunity The Experience League Community is a strategic growth engine for Adobe — a global destination where customers connect, learn, solve problems, share proven strategies, and influence product direction. Our community supports product awareness, adoption, retention, and advocacy across Adobe’s Customer Experience Orchestration portfolio. We are seeking a Program Manager to join the Community Engagement team. This role is ideal for someone who thrives at the intersection of customer engagement, program management, and cross-functional collaboration. In this role, you will oversee designated community spaces to ensure a healthy, responsive, and high-quality member experience, while also driving community programs and projects that align directly to Adobe’s business priorities. You will partner closely with Product Management, Adoption Marketing, PMMs, Marketing, Support, and Customer facing teams to translate business goals into meaningful community initiatives. This is an opportunity to help scale a global B2B SaaS community, influence product and marketing strategy through customer insight, and build programs that activate and nurture Adobe advocates. What You’ll Do: Mo...