Manager, AACU Lending Solutions

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: ​This job is within the American Airlines Credit Union. The role is responsible for setting the vision and executing the strategy for the Lending Solutions team, with primary focus on consumer loan product origination via phone and online channels, and directing outbound outreach efforts to support loan growth and member engagement. What you'll do: - ​Lead the Lending Solutions team by designing, executing and supporting best practices that consistently achieve articulated time, service, quality, productivity, sales, and customer satisfaction targets - Provide guidance to team members to ensure quality and timeliness of consumer loan production - Act as frontline lending representative with various departments...