West Coast Scheduling Assistant

Job description

West Coast Scheduling Assistant, Customer Success (Remote) Full-Time, Remote / Hourly, Non-Exempt: Includes Exceptional Benefits, Flexible PTO, Flexible Schedule, Equity Steno’s Customer Success Team is looking for a West Coast Scheduling Assistant to join our winning team! In this role, you’ll support Steno’s Account Managers with administrative tasks related to clients' requests and booking new jobs or services. Your day-to-day might include client communication, scheduling, handling exhibits and pre-deposition needs, and other administrative support as needed. The team is looking for someone to cover a Monday through Friday 10 am-7 pm or 9am-6pm in the Pacific Standard Time zone. Who are you?: As a Scheduling Assistant at Steno, you’ll make a direct impact on our clients by serving as an extension of their office. We offer white-glove service, and you’ll be on the front lines, ensuring that quality of service is delivered consistently. You’re perfect for this role if you operate with a hospitality mindset and offer amazing customer service. You’re quick to learn new systems and thrive in a fast-paced environment. We know you’ve heard this before, but our Customer Success team is...