Employee Experience Manager

Job description

Position Overview: The Employee Experience Manager is responsible for designing, managing, and executing enterprise-wide programs that shape the employee experience and strengthen HomeServe's culture. Reporting to the Director, Talent and People Business Partner, this role operates at the intersection of HR expertise and strong program execution — translating strategy into action across the full employee lifecycle. This person is a proactive, organized operator who anticipates needs before they arise, builds structured plans to get things done, and brings a sharp awareness of how programs and decisions impact our culture and employees at every level — from interns to executives. This role partners closely with People Team leadership to help shape the direction of the people experience and leads the design and execution of programs that bring it to life across the organization. Responsibilities: - Lead the execution and continuous improvement of enterprise-wide employee experience programs — including onboarding, goal setting, performance management, succession planning, and employee listening initiatives — ensuring consistent delivery by managers across the organization. - Own the...