Customer Service Manager

Job description

Our Company All Ways Caring HomeCare Overview: Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. - Seeking a self-motivated professional with prior scheduling and management or supervisory experience - An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency - A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships - An experienced communicator and problem solver who is well-organized What you will receive: - Great company culture - Competitive pay with daily pay options available - Tuition reimbursement and campus partnerships - Flexible work schedules close to home - Referral bonuses - Benefits, Supplemental Plans, EAP, and 401K participation - Career growth and development opportunities External Job Description: What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: - Oversee...