Quality Assurance / Quality Control (QA/QC) Manager

Job description

Job Description Summary: Ensure that all Cross-Laminated Timber (CLT) and mass timber products consistently meet internal specifications, customer requirements, and applicable standards (e.g., PRG-320, ASTM, ANSI, local building codes). Develop, implement, and maintain a robust QA/QC system that supports product certification, traceability, continuous improvement, and customer satisfaction. Job Description: Key Responsibilities Develop and maintain product specifications, work instructions, and inspection plans for CLT panels, glulam, and related mass timber products. Oversee incoming inspection of lumber, adhesives, fasteners, and other critical raw materials; manage vendor quality requirements and nonconforming material. Establish and monitor in-process and final inspection criteria for pressing, curing, machining, finishing, and packaging operations. Manage product testing plans (e.g., mechanical testing, bond-line performance, dimensional tolerances, moisture content , surface quality). Ensure compliance with applicable product standards, building codes, and certification body requirements (e.g., third-party certification agencies, audit programs). Maintain and update quality m...