Seasonal Front Desk Attendant

Job description

In this role, you will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner. At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming. And our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team. As our Seasonal Front Desk Attendant, we’ll count on you to create an exceptional first impression and luxury experience for all our guests What You’ll Do: As a Seasonal Front Desk Attendant, you will: - Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room. - Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and special promotions. - Assist guests with check-out ensuring room and services are correctly accounted and process payments and post charges to guest accounts. - Balance all cash, credit card, and check transactions at the end of each shi...