Client Care Representative (Full-Time) - Kelowna BC

Job description

Client Care Representative (Full-Time) – Kelowna British Columbia Handyman Connection of Kelowna is a well-established, locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a Client Care Representative to support our office, customers, and team of skilled craftsmen. We’re looking for someone who is not only excellent with customers, but also comfortable making independent decisions and keeping things moving when management is busy or off-site. If you enjoy being the “go-to person,” this role is for you. What You’ll Get: · $21–$23/hour starting wage (based on experience) · Supportive training and onboarding · Positive, family-oriented workplace · Consistent daytime schedule (no evenings or weekends) What You’ll Do: · Provide friendly and professional customer support · Schedule appointments and coordinate projects · Manage billing, follow-ups, and office tasks · Prioritize multiple tasks in a fast-paced environment · Use good judgment to resolve issues independently What You Bring: · 3–5 years of experience in customer service or office administration · Strong communication skills (phone and written) · Goo...