Lead Players Club Rep

Job description

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for this position.) Provides excellent guest service.. Creates an atmosphere of fun and excitement for guests. Assists with the execution of invitational events and promotions. Ability to adapt quickly to rapidly changing business levels and values the differences of others. Ensures that promotion/event areas are stocked with necessary supplies, decorations, and secures items at conclusion of promotion/event. Ensures collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project. Tracks inventories and expenses for each assigned project. Maintains record keeping for each project including tracking reports and analysis. Displays a professional demeanor and willingness to assist guests. Constantly seeks ways to improve friendly and helpful service and reduce guests waiting time to positively impact department’s guest service ratings. Ensures integrity and confidentiality of all guest’s data. Complies with all state, federal and regulatory policies and procedures. Deliver and pick up promotional items when necessa...