[MSO] ServiceNow Developer

Job description

Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment. Job Description: Project – the aim you’ll have Join our team to build ServiceNow solutions focused on B2B Customer Service Management (CSM) and IT Service Management (ITSM) with a clean CMDB aligned to CSDM 5.0. Position – how you’ll contribute: - Build: Configure and extend CSM & ITSM (Incidents/Cases, Change, Problem, Request), Agent Workspaces, Service Catalog, SLA, Knowledge, email & Teams communications - ITOM, CMDB/CSDM: Model services and CIs, set up IRE rules, event management, import sets/transform maps, health dashboards, relationship mapping - Integrations: Implement secure, upgrade-safe integrations using IntegrationHub, MI...