Industry Director

Job description

Job Description Purpose of the role: To develop the strategic direction for relationship teams, including the implementation of up to date methodologies and processes. Accountabilities: - Management of relationship teams, including oversight of colleagues and their performance, implementation of goals and objectives, oversight of efficiency and effectiveness. . - Development and maintenance of strong relationships with the broader Barclays group to promote seamless working across all channels and segments and to support an integrated business planning process. - Management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant to enhance great customer outcomes. - Monitoring the financial performance of relationship teams, including revenue, profitability, and cost control. - Conducting thorough market research to understand client needs, market trends, competitive landscape, and regulatory changes to identify growth opportunities. - Excellent service delivery to customers, consistently meeting their ongoing needs, while operating to required levels of cost. - Actively promote a culture of greater diversity and inclusion plus develop ta...