Program Governance & Strategic Delivery Lead

Job description

This role provides the opportunity to lead program‑level management, governance, and delivery oversight for complex, cross‑functional initiatives across the Manulife Vitality program. The successful candidate will be responsible for ensuring programs are well‑governed, risks and dependencies are actively managed, and work is delivered in a predictable, high‑quality way that advances Manulife’s mission to improve health and financial outcomes for customers. By strengthening program management discipline and delivery transparency, this role helps translate strategy into measurable business impact. The role offers broad exposure across business, technology, and vendor partners, along with meaningful influence over how work is planned, governed, and delivered as the program continues to mature. Position Responsibilities: Provide program-level governance and delivery oversight for complex, cross-functional initiatives, ensuring alignment to business objectives, timelines, and quality expectations across the Behavioural Insurance portfolio. Establish and operate delivery governance structures, including delivery cadence, readiness checkpoints, dependency management, and decision forums t...