Back Office Engineer

Job description

What is the job about?: As a Back Office Engineer, Actively contribute to an efficient and productive internal sales team by providing entry level technical advice and quotations to the incoming enquiries. Whilst delivering excellent customer service, apply established procedures to provide technical quotations, information, advice, and assistance. Provide knowledge of products, applications and services before, during, and after a transaction to maintain and improve our customer experience. - Provide technical assistance to customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice. - Creating excellent quotations that maximise the opportunity for Grundfos to win the order and meet customer expectations. - Manage your time and prioritise enquiries to ensure the best outcome for Grundfos and customers. - Work closely with product management, supply chain and operations to ensure an efficient process. - Support sales teams by handling enquires and tenders to include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues, etc. -...