Caseworker

Job description

Job Description The office of Laila Goodridge, Member of Parliament for Fort McMurray—Cold Lake is currently seeking a qualified candidate to fill the Caseworker position. Depending on candidate, we would consider either full-time or part-time. About the role: In this position, you will play an essential role in keeping the constituency office running smoothly by managing and triaging the Member’s incoming emails and communications, organizing and prioritizing correspondence, and working directly with constituents to address their needs. Reporting directly to the Member of Parliament, you will provide a combination of casework, executive, and administrative support that helps advance the office’s priorities and ensures constituents receive timely, effective assistance. In this role, you will contribute to a team where your work will help strengthen the office’s service and help deliver meaningful support to the community. Primary responsibilities: - Welcome and support constituents with professionalism and compassion, whether they contact the office in person, by phone, or through email. - Help constituents access government services related to Employment Insurance, Passports, Citi...