Appointment Receptionist

Job description

Description Kendall Auto Group is one of the largest family-owned and operated dealership groups in the Pacific Northwest and a premier employer in the Treasure Valley. We are currently looking for Appointment Receptionists to join our Client Care team. Our Customer Care Center is a fast-paced, professional environment that supports Kendall dealerships across Alaska, Washington, Oregon, Idaho, and Montana. Kendall offers competitive wages and a positive work-life balance. This position focuses on making outbound calls to existing customers — no sales or cold calling is involved. Our Client Care team is dedicated to education, support, and delivering outstanding customer service. Our recently remodeled workspace includes electric adjustable sit/stand desks, personal lockers, spacious breakroom, large training room, and lounge area. Duties for this position include: - Delivering exceptional customer service with each client interaction - Identifying customer vehicle service needs by asking appropriate questions and reviewing service history - Scheduling service appointments for Kendall dealerships across multiple states - Accurately maintaining customer and vehicle information in sof...