Specialist-Sales Order Support

Job description

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Specialist-Sales Order Support you'll provide support for customer order processing and order management activities. The position coordinates order creation, submission, and issue resolution for commercial and residential services while supporting sales teams and field technicians to ensure orders are processed accurately and efficiently. Technical knowledge of products and systems is expected to perform functions. Effective communication with internal departments and external customers across multiple channels is critical to providing necessary support. This position has the ability to work remotely in any of the states in which TDS Telecom operates. Responsibilities: Order Processing and Administration: - Create and submit service orders. - Enter orders into order entry system with limited information received from Sales. - Coordinate bulk orders r...