Channel Success Manager

Job description

About the Team/Role The Channel Success Managers (CSM) plays a crucial role in ensuring that brokers and consultants are successful in selling and supporting a company's health benefit products. They act as a bridge between Service and Sales, helping sellers focus on growing their pipeline while simultaneously helping consultants bring value to their clients. A Channel Success Manager acts as a go-to resource for our sellers and top consultants, ensuring that everyone is aligned and working together to achieve shared goals. How you'll make an impact: Relationship Management: Building and maintaining strong relationships with top revenue generating consulting channels. Acting as a key point of contact for these consultants. Understanding their needs and challenges. Consultant Enablement: Providing training and resources as needed to help consultants effectively sell and support health benefit products. Keeping consultants up-to-date on product changes, industry trends, and compliance requirements. Helping consultants to understand and utilize available technology. Sales Support: Collaborating with sales teams to drive channel sales growth. Providing support during the sales process,...