Associate Director of Advising and Student Success

Job description

Position Summary: The Associate Director of Advising and Student Success supports the Director of Advising and Student Success with routine operations and strategic initiatives to help ensure that Yeshiva University undergraduate students are properly supported and set up for academic and social-emotional success. Associate Director advances the university’s ongoing efforts to improve student retention and graduation rates and to provide support for all users of the university’s student success platform. The Associate Director supports the Director in managing the university’s academic advising personnel. Position Responsibilities: - Administrate the university’s student success platform (currently Starfish by EAB), including routine troubleshooting for students, faculty, and staff; managing user roles and relationships; platform and workflow configuration; system status monitoring; and data reporting - Design and implement student progress surveys - Monitor Starfish flags and ensure proper referrals and follow-through - Manage at-risk student meetings, assign follow-up responsibilities, and monitor the progress of at-risk students - Design and implement initiatives for at-risk stu...