VIC Service Coordinator

Job description

Job description JD Security is a national leader in Electronic Security, delivering advanced CCTV, Access Control, Alarm and Monitoring solutions across Australia and New Zealand. Due to continued growth, we are seeking a motivated and detail-oriented Service Coordinator to join our Victorian Team based in Fairfield. As a key member of our Service Team, you will play an important role in supporting our operations through daily job management, service system updates and general administrative support. Position Description: - Coordination of technician and contractor schedules to ensure accurate job allocation, and efficient workflow. - Managing job setup and data accuracy in SimPRO to support timely invoicing and service delivery. - Review and amend clock in and out times to assist timesheet accuracy. - Coordinate stock and materials including receipting, allocation to jobs and maintaining inventory accuracy. - Supporting the Service Manager by monitoring workloads, identifying trends and escalating concerns where required. - Managing contractor compliance and overlooking all job completion documentation / notes. - Preparing minor service quotes and ensuring accurate job costing inf...