QC & Compliance Liaison

Job description

Description Job Summary: The QC & Compliance Liaison will report directly to the Supervisor of QC & Compliance. They will work alongside the attorneys, management, clients, and staff in a fast paced, collaborative environment. The right candidate will have a bachelor’s degree from an accredited university or a minimum of 3 years experience in the legal/default servicing industry. Duties and Responsibilities: - Assist management with monitoring Client System Workloads department wide, as well as pitch in to help various teams as needed - Monitor and Ensuring MyWork and Client System Workloads are Completed Timely and Accurately - Monitor, Digest, and Disseminate Incoming Client Directives and Survey Requests - Liaise with Management, Ops, and IT for Implementation of New Directives - Work with Management to Create Comprehensive Training Materials for New Hires, Existing Client Requirements, and New Directives - Assist management and attorneys with Remote Virtual Trainings for New Hires and Existing Staff - Monitor Portfolios for compliance with Timelines, as well as Client and Investor Requirements (for example: FLAD, Scorecard Measured Metrics, etc.) - Assist Management with Scorec...