Branch Operations Assistant

Job description

IAA, an RB Global Inc. Company, is seeking a Branch Operations Assistant to join our team! The Branch Operations Assistant addresses all customer inquiries under the direction of the Branch Manager including all clerical duties needed in the office, performing basic yard functions to ensure that all key information is recorded on incoming vehicles, and helping with the upkeep and maintenance of these vehicles throughout the sale process. - Provide a variety of customer support services through the mail, telephone, and direct personal contact - Process orders and assignments - Enter data into the computer system - Reference pricing and delivery information - Respond to customer questions, complaints, and requests - Set up new records and maintain existing records - Perform word processing assignments, filing, and related clerical duties - Process all necessary paperwork in preparation for auction day, securing necessary approvals - Follow well-established procedures and under the close direction of the supervisor - Open to learning automobile titling - Help with other office functions as needed - Vehicle check-in by recording and filing information on vehicles being assigned to the...