Senior DevOps / Platform Engineer, Voice AI

Job description

About Shelf Shelf builds software that helps enterprises make AI work in the real world. For our Voice AI product, that means reliable runtime systems, strong deployment paths, and production infrastructure that lets engineering teams move fast without creating operational chaos. About the role: This role is for a senior DevOps / platform engineer who can independently own how our Voice AI product ships and runs. You will work directly with the team building our Voice AI product rather than as part of a generic centralized Platform function. The job is to make deployment, reliability, observability, and operational quality materially better. That includes infrastructure, CI/CD, environments, incident follow-through, and the practical realities of running AI-heavy systems in production. Real hands-on experience deploying voice-related systems such as STT, TTS, or STS workloads is a strong plus because it is highly relevant to the direction of the work. Location – Poland remote, with travel for onboarding and periodic in-person collaboration. What You Will Own: - Improve how Voice AI services are deployed, run, observed, and supported in production. - Build and maintain infrastructur...