Games Supervisor- Bingo- Full Time (Harrah's Ak-Chin Casino)

Job description

JOB SUMMARY: The Bingo Supervisor is responsible for monitoring and supervising the daily Bingo floor operations and ensuring that courteous, prompt and outstanding service is provided by all employees. HOW YOU WILL CREATE THE EXTRAORDINARY: Responsible for interviewing, training, and selecting employees for the department Conducts Performance Reviews in accordance with policies and procedures; provides feedback, coaching and development guidance as needed Reviews, analyzes and makes recommendations with respect to wage increases; promotions; or demotions as needed Responds to and handles employee complaints (grievances) in a timely and efficient manner Recommends or takes appropriate action when administering disciplinary processes in accordance with established policies and procedures Responsible for planning, supervising and monitoring the work of the team members in assigned area(s) Responsible for monitoring legal compliance with federal, state and gaming laws in addition to Company, property and departmental guidelines. Directly responsible for ensuring the proper training of Bingo Hosts, providing each trainer with the knowledge and appropriate direction to provide superior...