Sr. Manager, Enterprise Applications

Job description

Hi. We’re Hummingbird. We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary: Own the systems that keep our contact centers running — and make them better. As the Sr. Manager, Enterprise Applications at Hummingbird, you’ll lead the technical ownership and implementation of our contact center as a service (CCaaS) platforms while overseeing the broader enterprise application portfolio that keeps our operations running. This is a hands-on technical leadership role for someone who can move between architecture decisions and implementation details...