Windows Systems Administrator
Edgewater Federal Solutions · Albuquerque, New Mexico, US
Overview Edgewater is seeking a Windows Systems Administrator to support a major national laboratory. You will provide users with interactive issue troublesh...
Job description
Overview Edgewater is seeking a Windows Systems Administrator to support a major national laboratory. You will provide users with interactive issue troubleshooting, work with application and system supporters, and perform computer builds, upgrades, and maintenance. To accomplish this, you will need two years’ experience providing server/desktop system administrative support with Windows desktop/server operating systems and knowledge of, and desire to follow IT Operations best practices and procedures such as issue management and incident response. Responsibilities: - Provide users with interactive issue troubleshooting in a complex computing hardware and software environment - Monitor user issue tickets through to resolution by other support teams and document resolutions in a knowledge base - Work with application and system supporters to identify advanced solutions to user issues - Perform computer builds, upgrades, maintenance, and diskless/disk full/VDI support Qualifications: - BS/BA Computer Science related degree or in lieu of degree 6 years of related experience - DOE Q Clearance to Start or DoD Top Secret with Reciprocity - Must be US Citizen - 100% Onsite support, with po...