Principal Consultant II

Job description

Description FundGuard is hiring a Customer Success Principal Consultant II to work within our Customer Success group as a technical liaison, and leader and key player in client implementations. You’ll play a pivotal role in ensuring successful new client adoption from the initial project oversight and planning, to provide ongoing support to ensure successful client go-live, as well as continuous client success. Reporting to the Global Customer Success Director this role you will work in a client-facing environment where you will be responsible for driving and managing the implementation process for onboarding new adopters of our cloud-native investment accounting platforms. This is a hands-on role with end-to-end ownership of project implementation and delivery. Key Responsibilities: - Product's involvement in projects so that they provide necessary implementation guidance and receiving useful feedback from the field. - Serve as subject-matter expert in implementation, upgrading and added feature projects - Analyze and evaluate requirements while providing guidance throughout the software implementation project. - Ensure the solution meets the client’s business needs - Educate clie...