Gatehouse Supervisor

Job description

Gatehouse Supervisor The Club at Seven Canyons – Sedona, Arizona Position Summary: The Gatehouse Supervisor is responsible for overseeing daily gatehouse operations to ensure the safety, security, and welcoming experience of guests, residents, visitors, and team members at Enchantment Resort. This role provides frontline leadership to Gatehouse Attendants, ensuring established access control procedures, security standards, and guest service expectations are consistently met while fostering a professional, calm, and hospitable arrival experience. How You Will Enjoy Your Day - Lead and support Gatehouse Attendants to deliver a secure, courteous, and efficient entry experience - Balance security protocols with club-level member and guest service in a luxury environment - Act as a visible, confident point of contact for members, residents, vendors, and club departments Essential Duties & Responsibilities: Operations & Guest Experience: - Supervise daily gatehouse operations, ensuring proper verification of residents, members, registered guests, vendors, and visitors - Maintain a professional, welcoming presence while enforcing access control and resort policies - Respond calmly and dec...