Care Advisor - Remote

Job description

Care Advisor Operations Full-time Location: Remote; we are specifically looking for candidates to work in the MST, PST, or CST time zones only. Company Overview: Ezra’s mission is to detect cancer early for everyone in the world. Our AI-powered MRI screens for cancer in up to 13 organs and is available at over 100+ imaging facilities in 30+ cities across the US. We believe in empowering people to make their own health decisions, offering Ezra as a direct-to-consumer service. Members visit our partner imaging centers for an MRI and receive an AI-powered report from an Ezra Medical Provider within 7-10 days. The Ezra radiology reports are generated by our partner radiologists, using Ezra-approved radiology templates. These radiology reports are then converted into consumer-friendly reports using Ezra Reporter, an AI trained to convert radiology reports into plain English. Role : As an Ezra Care Advisor, you will be the operational backbone ensuring a seamless member experience. This is primarily a backend operations role with customer-facing responsibilities, focused on executing the numerous detailed tasks required to move members through the Ezra screening process efficiently. You'...