Manager, Service Insights and Analytics

Job description

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity: The Manager, Service Insights and Analytics will lead a team of Insight and Reporting Analysts to transform data into insights that will help drive business forward. Collaborating with key partners across the Risk Org, as well as maximizing resources enterprise wide in order to identify objectives, and expand and deliver business intelligence solutions, that will provide data driven insights that influence business strategy and support operational and talent needs, while improving the end user experience. The incumbent will be responsible to identify and use multiple data sources, BI and analytics solutions. Guide data strategy across multiple touch points, centralize, buil...