Portfolio Engineer
blueAPACHE · Melbourne, Victoria, AU
blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 6th year running, as Mid-Market Partner of the Year at the ARN I...
Job description
blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 6th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We have an exciting opportunity for an experienced Portfolio Engineer to join our growing team! Role Description: - Provide advanced 3rd levels of Proactive Engineering Infrastructure support and service our customers from a proactive lens. - Mentor L3 Systems Engineers, be escalation point for L3 support/BAU engineers and provide guidance where needed. - Perform technical hands-on small-scale Projects and billable work and drive to outcome. - Undertake pre-sales scoping work for opportunities raised by either yourself or via other teams for your customer group - Undertake projects delivery work (non-time sensitive) for opportunities raised by either yourself or via other teams for your customer group - Drive MS Infrastructure service promise: Ensure all infrastruc...