Customer Service Representative

Job description

The Pella Urbandale location is seeking an experienced Customer Service Representative (CSR). This position is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. Our CSR team ensures customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Assigned teams and tasks will vary based on business necessity. This is a full-time onsite role with a traditional weekday work schedule Monday - Friday 8am-4:30pm. Pella Family of Brands offers the following benefits: The target pay range for this role is $20 - $23/hr., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data. - Company sponsored benefits that include healthcare, dental, and vision plans - Company paid life insurance - Company paid short/long term disability insurance - Paid vacation - Paid...