Beverage Server

Job description

Essential Job Functions: · Player Satisfaction · Provides personalized service and uses guest name. · Resolves service problems according to Service Recovery guidelines. · Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. · Actively promotes casino events and programs. · Works closely with Caesars Rewards to promote new card signups and relay benefits. · Provides fast, friendly, professional beverage service to casino guests. · Supplements beverage tray with extra products to provide immediate or interim guest satisfaction. · Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. · Promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing waiting time. · Order and Money Handling: · Take drink orders, communicate with bartender utilizing the proper calling order, assist in the preparation of drinks and presents drinks to guests. · Handle money according to departmental procedure. · Teamwork: Works well with others, including but not limited to beverage servers, bartenders, bar backs,...