Digital Health Navigator

Job description

Department Overview The Digital Health Navigator, working as a Community Health Worker, works in partnership with the teams, staff and clinics across OHSU Health to contribute to programs that aim to improve access to digital health for Oregonians and SW Washingtonians. There are currently three focal points for this role. First, the Digital Health Navigator delivers culturally appropriate digital health navigation support directly to/with OHSU Health patients, to support health system goals of increasing access to care. The Digital Health Navigator will build patient comfort, confidence and skills with digital health technology. Current efforts focus on supporting patients with successfully completing virtual/video outpatient/ambulatory visits through phone-based support. Important to this work is a relationship- building and coaching-first approach, meeting patients where they are to support their goals for care. Second, the Digital Health Navigator will contribute subject matter expertise to support state-wide capacity building for digital health navigation through the Oregon ECHO Network. ECHO has received external funding to expand access to digital health technologies by trai...