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Senior Manager, Benefits

Zendesk · Dublin, Leinster, IE

Job Description The Senior Manager, Global Benefits is responsible for leading the design, execution, and continuous evolution of the organization’s global b...

Job description

Job Description The Senior Manager, Global Benefits is responsible for leading the design, execution, and continuous evolution of the organization’s global benefits strategy and programs. This role oversees a team of Benefits Program Managers and ensures high-quality delivery of benefits programs that attract and retain top talent, enhance employee wellbeing, and align with enterprise strategy and financial objectives. This leader balances strategic direction with operational excellence — setting vision, establishing priorities, and driving execution across global programs while fostering innovation, compliance rigor, financial stewardship, and an exceptional employee experience. The ideal candidate brings strong people leadership capability, deep benefits expertise, global regulatory knowledge, and the ability to translate strategy into scalable, high-impact programs. Duties & Responsibilities: Strategic Leadership & Program Direction: Develop and evolve the global benefits strategy aligned with organizational goals, talent strategy, and financial parameters. Partner with senior HR, Finance, and business leaders to ensure benefits programs support workforce strategy and long-term...