GSOC Lead - GRAVE Shift
Securitas · San Jose, California, US
GSOC Lead Essential Job Functions: - Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed - Assisting com...
Job description
GSOC Lead Essential Job Functions: May lead day to day operations on respective shift supporting Oversee the implementation and application of policies and procedures Provide Quality Assurance of written reports, alarm reports and communications out of the GSOC Engaging on Client set best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, or customer brand Flawless execution of Customer Communications and Escalation process to applicable stakeholders concerning any/all business impact related events Compile, produce and review Incident Reports Support, supervise, and assist GSOC operators as they prepare, respond, and mediate crisis related incidents Monitor cameras, alarms, dispatch associated calls via telephone and radio, operate access control technology - Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed - Assisting company employees in all concerns that pertain to safety and security - Monitoring travel safety and security of company’s employees - Conducting ongoing review of multiple systems and sources to detect potential risks - Notifying...