AI Operations Specialist

Job description

We’re Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! 📍 London (Moorgate) | 🏢 3 Days in Office The Role: Most companies talk about AI. We’re building the infrastructure to make it stick. This role exists to close the gap between AI’s potential and what our teams actually use every day. You’ll identify where AI can have real impact across the business, build and deploy working solutions fast, and make sure they get used, not just launched. This isn’t a research or strategy role. You’ll...