Guest Service Agent

Job description

Guest Service Agent AC Hotel | Sacramento, CA Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states. We are seeking a passionate and dedicated professional to join our Front Desk team in shaping the first impressions of our guests. If you thrive in a dynamic, guest-focused environment and are excited to be part of an opening team, we’d love to hear from you! Qualifications: - Greeting and assisting guests with check-ins, check-outs, and reservations in a warm and efficient manner. - Secure payments, verify billing details, and process adjustments as needed. - Handle guest inquiries, requests, and concerns promptly and professionally. - Provide accurate information about hotel services, amenities, and local attractions. - Maintain high-quality service standards to enhance guest satisfaction. - Anticipate...