Retail Zone Manager- at Paradies Lagardère OKC

Job description

Flexible Schedules Great Benefits Medical| Dental| 401K and more… Why This Role Matters: As a Retail Zone Manager, you are the visible leader on the floor, responsible for driving sales, service, and operational excellence across your assigned zone. You keep standards high, teams focused, and customers taken care of in a fast-paced airport environment. If you enjoy leading in real time, staying active, and being trusted to make decisions, this role fits. What You’ll Be Doing: Service: Model company service standards and professional behaviors at all times. Resolve escalated customer and associate concerns quickly and effectively. Train and perform all register, cash handling, and loss prevention procedures in accordance with Standard Operating Procedures. Operations: Facilitate opening and closing procedures for assigned stores or zones. Direct merchandise replenishment, receiving, and stockroom organization. Ensure visual merchandising standards are consistently executed. Coordinate team coverage and resources to maximize sales and service. Troubleshoot basic POS and register issues and escalate as needed. Maintain a safe, clean, and organized work environment. Inspect work areas...