Patient Food Service & Utility Ambassador

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), is looking for a Patient Food Service and Utility Ambassador to join our Patient Services team in Springfield, MA. SCHEDULE: Part-time, 16 hours a week 3:30pm-7:30pm Ability to work rotating days, including weekends and holidays RESPONSIBILITIES: At Baystate Health, we know that exceptional care goes beyond clinical treatment—it’s in every interaction, every detail, and every meal Patient Food Service & Utility Associate play an essential role, helping to deliver safe, high-quality meals while maintaining a clean, efficient kitchen environment that directly supports patient health and recovery. Patient Meal Service & Customer Care Assist patients and families with menu selections based on dietary needs, preferences, and allergies Verify diet orders and ensure full compliance with nutrition guidelines Accurately assemble meal trays and snacks according to prescribed diets Deliver meals and supplements using proper patient identification procedures Support patients with tray setup and collaborate with nursing staff Record meal intake and communicate concerns to...