Registration Representative
Cincinnati Children's · US
Be the first connection in a patient’s experience. Registration Representatives play a key role in helping patients and families feel supported from the mome...
Job description
Be the first connection in a patient’s experience. Registration Representatives play a key role in helping patients and families feel supported from the moment they arrive. In this role, you’ll assist with check‑in, registration, scheduling, and patient flow. These positions may require extended periods of standing/walking Location : This position works in areas such as the Emergency Department, inpatient units, and outpatient clinics. We have part-time and full-time opportunities at Burnet (main), Liberty Township, and our neighborhood locations. Shift : Full-time and part-time opportunities on day, evening, or night shift may be available. What You’ll Do: Support patient check‑in and registration: Greet patients and families and help them through the registration process Enter and verify patient information accurately in hospital systems Assist with admissions, transfers, scheduling, discharge paperwork, and short stays Provide excellent customer service: Answer questions and help resolve concerns for patients, families, staff, and external partners Respond promptly to calls, alerts, and patient needs Help create a calm, organized, and welcoming environment — even during busy tim...