Receptionist/Admin

Job description

Description The Receptionist/Administrative Support employee works to maintain a high level of customer service to our clients, community and team while supporting Account Managers and team members with administrative tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions include, but are not limited to the following: - Establishes and maintains a professional, positive, and team-oriented relationship with colleagues. - Adherent to company policies and procedures for workflow and documentation. - Greet clients and visitors - Screen and answer incoming calls – assist and forward as appropriate - Take client payments and resolve billing issues (refer to Account Manager as needed) - Process In/Out deposits, enter in QuickBooks and reconcile monthly bank statement - Process daily receipts and deposits - Check incoming faxes and distribute them to appropriate Account Manager or Producer - Sort and distribute mail and prepare outgoing mail - Process pending cancellations, reinstatements and claim acknowledgements - Phone calls to companies, mortgages or clients as requested by Account Managers - Order supplies and maintain supply area - Print Invoices, scan and file as nee...