Patient Administration Lead

Job description

Patient Administration Lead The London Independent Hospital 37.5 Hours & Permanent Salary: Up to £40,000.00 per year (depending on level of experience, training and qualification) The London Independent Hospital in Stepney Green is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration department. This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: - Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met. - Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas. - Act as the key point of contact for operational queries and escalate issues where required. - Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments. - Monitor patient flow processes an...