Site Merchandiser, E-Commerce

Job description

The Site Merchandiser, E-Commerce supports the day-to-day execution of MoMA Retail’s online merchandising strategy, with a focus on driving conversion, average order value, and profitable revenue growth. This role is responsible for ensuring products are presented clearly, consistently, and in ways that help customers discover and purchase with confidence. Working closely with Marketing, Buying, Creative, and Technology partners, the Site Merchandiser helps bring campaigns, product launches, and seasonal stories to life across the site while monitoring performance and identifying opportunities to improve the customer experience. Responsibilities: Online Merchandising & Performance: - Supports the execution of site merchandising initiatives that drive conversion, AOV, units per transaction, and margin. - Helps maximize the performance of marketing-driven traffic through effective homepage, category, and landing page merchandising. - Monitors core merchandising KPIs and flag trends, opportunities, and issues. Homepage & Category Execution: - Executes homepage and key landing page updates in alignment with the merchandising calendar and seasonal priorities. - Supports category organiz...