Customer Solutions Engineer

Job description

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™ and TiVo®. Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology. This opening is for the Durham, NC office and is a hybrid role, 3 days in-office, 2 days remote. Essential Job Functions: - Customer Onboarding & Relationship Building: Serve as the primary point of contact for customers using TiVo's Personalized Content Discovery (PCD). Lead them through a smooth onboarding experience, ensuring they feel supported and confident in using our platform to enhance their content discovery. Build strong, lasting relationships by offering ongoing assistance and guidance to help them meet their evolvi...