QA & Support Specialist

Job description

At Axians, we value talent — not labels. We believe in a culture of inclusion, where everyone has a place. All applications are considered based on merit, with no discrimination of any kind. This is your opportunity to join an international group, working on a project that needs you to help tackle the challenges of digital transformation. 💻 THE ROLE: We are looking for a #TechTalent to perform duties as QA & Support Specialist. YOUR DAY TO DAY: - Design and execute test cases for new features and bug fixes to ensure high release quality. - Manage the support ticket queue, ensuring that all inquiries are tracked and addressed within SLAs. - Perform regression testing and document results for audit compliance. - Act as the first point of contact for technical support, performing initial analysis and triage. WHAT WE'RE LOOKING FOR: - Strong eye for detail and a "think-like-a-user" mentality. - Experience in manual testing and potentially automated testing tools. - Organized and structured approach to ticket management and documentation. - A proactive communicator who flags potential quality risks early. - Fluent/Advanced level in English. ⭐ WHAT YOU CAN EXPECT FROM US: Opportunity to...