Service Engineer
Emerson · Rijswijk, South Holland, THE NETHERLANDS
PRINCIPLE JOB RESPONSIBILITIES - Acquire and maintain knowledge of Emerson Products (mainly DeltaV). - Network engineering such as virtualization of our cust...
Job description
PRINCIPLE JOB RESPONSIBILITIES: Acquire and maintain knowledge of Emerson Products (mainly DeltaV). Network engineering such as virtualization of our customers’ infrastructure. Provide active on-site and remote service and maintenance to our customers, situated in North, East and West of Netherlands. Supervise, actively install and maintain products, new systems, and system extensions by our customers. Investigate and report system related customer disruptions and questions; solve the problem and provide or recommend a solution. Coordinate repairs and regular spare parts for customers. Provide the necessary information to allow administrative follow-up and order handling. Communicate effectively with local and international colleagues to assure professional business relationships with our customers. Stay up to date with administration related to your customer visits. Train customers on how to deal with maintenance issues as needed. - Participate in emergency on-call service on shift basis (after 1 year on the job). REQUIRED QUALIFICATIONS AND EXPERIENCE: Fluent in Dutch and English language, fluent. Graduate or Engineering degree with technical direction or equivalent through exper...